The answers to your top questions about Chase & Status Suite rentals
Chase & Status Ticket Pricing & Availability
Where do your Chase & Status premium tickets come from?
On SuiteHop, Chase & Status suites and club seats can only be listed by Verified Listing Partners. Our Listing Partners are carefully vetted and we build direct relationships with each one to reliably ensure every Chase & Status suite and VIP ticket orders are verified and available for sale.
Are Chase & Status suite prices negotiable?
SuiteHop is an online marketplace, meaning we do not set the prices for each event. Our listing partners determine the cost for each rental and upload it directly for access on SuiteHop. The price you see is exactly what you will pay for the Chase & Status suite as outlined in the listing.There are no service fees and shipping is always included for freeWe can not negotiate suite or premium ticket prices for any events.
I don’t see a listing for the kind of Chase & Status suite I need for my event. Can you help?
Yes! We have relationships with hundreds of suite owners and premium ticket holders who trust us to market their suites and tickets but prefer not to publicly list them on SuiteHop. If you don’t see what you need on the website, or your order is especially complex, please contact us and we’ll let you know if any additional options are available.
Why should I book my premium Chase & Status tickets with SuiteHop?
Booking a suite or premium tickets can be a particularly complicated experience. Your dedicated suite and VIP seat expert will help you navigate the market and select the {pvp_name}} suite or ticket option that best fits your needs, budget, and goals. After booking, you'll work directly with a SuiteHop customer service expert to finalize ticket delivery and determine if you'd like to order catering for your event.
Catering, Food, & Drinks
Is catering included in the Chase & Status suite price?
Sometimes, but not usually. Catering information is provided in each listing. If catering isn’t included in your purchase, you’ll have the option of purchasing food directly from the venue-provided suite caterers or at the concession stands. Catering is not available for club seats or other non-private suite bookings. All premium ticket holders have access to the many concessions throughout the venue.
Can I bring my own food and drinks?
Unfortunately, outside food and beverage are not allowed inside suites or the venue. The suite catering vendors can provide a wide variety of options to accommodate special requests like dietary restrictions, birthday cakes, and a plethora of both alcoholic and non-alcoholic beverages.
Locations, Amenities, & Features
Why can’t I see the exact location of the premium Chase & Status suite/ticket?
Every listing you see on SuiteHop.com is for a specific suite or seat location. For the privacy of our sellers, we’ve created a “zone” system that places suites or premium tickets of similar quality and location into groupings of approximate locations on our map. This provides a good understanding of what view you can expect from your Chase & Status suite booking. After you've made your purchase you'll receive full details about the exact suite number or ticket location.
Are the private restrooms located in the suite?
Sometimes, depending on both the venue and the specific suite. Each suite and venue offers unique layouts and amenities. We've outlined what you can expect in our listings. Suites typically include access to the club-level restrooms which are less crowded.
What’s can I expect with Chase & Status premium seats?
There is quite a bit of variation between premium seating options. Both suites and club seats offer upscale, luxury experiences for you and your guests. Most suites will include multiple comfortable seating options such as couches, loveseats, bar stools, and stadium seats, as well as TVs, a kitchen area, a closet for your belongings, and ample countertops and tables for your snacks. You’ll also likely have full shelter from the weather, a climate-controlled environment, and a great view of the action.
Club seats offer extra-wide padded seats, typically closer to the action, and in-seat wait service during games. It is also common for club ticket holders to have access to the exclusive club lounge.
Access, Bringing Guests, & Day-Of-Event Planning
Can I bring people into the suite that do not have suite tickets?
Only guests with suite tickets are permitted to enter your suite. Venues monitor the capacity of the suites very closely, and inviting guests into the suite without a suite ticket is strictly prohibited.
Do kids need tickets to get in?
At most venues, infants two and under are free! All children 3 and older require a ticket.
How early can I get into the suite, and how long after the event is over can we stay?
Each venue differs, but most suites open when the gates to the event open. Generally speaking, you will be able to stay in your suite for 1 hour after the event ends.
Can I use the Chase & Status suite to host a meeting before my event?
Leveraging an event is a great way to draw an audience for a meeting, product demonstration, or presentation. Many venues are equipped to host your meeting either in the suite or in a meeting room in the venue. We’re happy to help you coordinate these details with the venue!
Parking
Is parking included with Chase & Status premium tickets?
Parking details will be outlined in both your Chase & Status suite listing and suite contract. If you'd like to secure parking for your event, notify your suite expert.
Cancellations, Refunds, & Lost Tickets
What happens if my event is canceled?
We follow the same policies as the venue that is hosting your event. You will receive a full refund for a canceled event that is not rescheduled. For rescheduled events, your tickets are valid for the new date.This is particularly important in the case of a rain cancellation at a baseball game. Please refer to local media to determine if your game is immediately rescheduled.
What is your refund policy?
All suites and premium ticket sales are final.
What happens if I lose my tickets?
In most cases, lost suite tickets are unable to be replaced. If you are distributing tickets to a group of people in your suite, make sure to note the exact ticket that you give to each person, so that if getting a ticket reprinted is possible, we know which one to reprint.
Chase & Status Suite Ticket Delivery
When can I expect the suite tickets for my event
We will ship suite tickets for your event as soon as possible. On occasion, suite tickets are not released until several days before the event date. Don't worry, we guarantee we will always get your Chase & Status tickets to you in time for your event.
